This website is brought to you by Furry Dog Mothers. We take the security and privacy of our customers very seriously, and
ask that you read this Privacy Policy ("the policy") carefully as it contains important information about how we
store & use your personal data.
For the purposes of the Data Protection Act 2018 ("DPA") and the EU General Data Protection
Regulation ("GDPR"), ("we" or "us") is the Data Controller which means that we are responsible for,
and control the processing of, your personal data.
We will obtain personal data about you (such as your name, e-mail, telephone number, address) when you contact us, by which
you consent to us holding that personal data for the purpose(s) specified.
For example, we will collect your name & e-mail address when you use the contact form, and subsequently collect your
telephone number & address directly to enable us to provide our service.
We may monitor your use of the website through the use of cookies and other similar tracking devices.
For example, the Facebook feed places third-party cookies on the site to track your interactions with it. This information
is not managed by us, and is the responsibility of said third party.
Please see the Use of Cookies section below.
We will use your personal data for the purposes described in the data protection notice that was given to you at the time your data was collected. These purposes include:
We will use your personal data that we hold for the below purposes:
We will not store or send your data outside the European Economic Area.
We may disclose your data to:
We will use technical and organisational measures to safeguard your personal data, for example:
We may monitor and record communications with you (such as telephone conversations & e-mails) for the purpose of quality assurance, training, fraud prevention, and compliance.
We will not retain your personal data for longer than is reasonably necessary for the purpose for which it was obtained and, unless we have agreed otherwise with you, we will securely destroy or delete it from our records.
You have the right to information about what personal data we process, how and on what basis as set out in this policy.
You have the right to access your own personal data by way of a Subject Access Request ("SAR"). We will respond as soon as is
reasonably practicable and in any event within one month unless the request is complex or numerous, in which case the period
in which we respond can be extended by a further two months. There is no fee for making a SAR but, if your request is
manifestly unfounded or excessive, we may charge a reasonable administrative fee or refuse to respond to your request.
You can correct any inaccuracies in your personal data. To do so, you should contact our Data Protection Officer.
You have the right to request that we erase your personal data if we are not legally entitled to process it without your
consent or if it is no longer necessary to process it for the purpose for which it was collected. To do so, you should contact
our Data Protection Officer.
While you are requesting that your personal data is corrected or erased, or are contesting the lawfulness of our processing,
you can apply for its use to be restricted while that application is made. To do so, you should contact our Data Protection
Officer.
You have the right to object to data processing where we are relying on a legitimate interest to do so and you think that
your rights & interests outweigh our own and you wish us to stop such data processing.
You have the right to object if we process your personal data for the purposes od direct marketing.
You have the right to transfer your personal data to another data controller. We will not charge for this and, in most cases,
will aim to do this within one month.
With some exceptions, you have the right not to be subjected to automated decision making.
You have the right to be notified of a data security breach concerning your personal data.
In most situations we will not rely on your consent as lawful grounds to process your data. If we do, however, request your
consent to the processing of your personal data for a specific purpose, you have the right not to consent or to withdraw
your consent later. To withdraw your consent, you should contact our Data Protection Officer.
You have the right to complain to the Information Commissioner. You can do this by contacting the Commissioner's Office
directly. Full contact details, including a helpline number can be found on the
Information Commissioner's Office website
(www.ico.org.uk). That website has further information on your rights
and our obligations.
A cookie is a small text file which is placed onto your device when you access a website. We do not use cookies on this
site, although third-party suppliers (Facebook) do. See information in the below
Third-Party Cookies section.
The information obtained in cookies will not usually contain your personal data, although they may obtain information about
your device such as your IP address, browser, and/or other internet log information. This information will not usually
identify you personally.
We will need your consent in order to use cookies on this website unless the cookie is necessary for us to provide you
with a service you have requested.
We may work with third-party suppliers who may also set cookies on our website, for example Facebook. These third-party
suppliers are responsible for the cookies that they set on our site.
If you want further information about these third-party cookies, please go to the website for the relevant third party.
If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of this site, as well as other sites. For further information about cookies and how to disable them, please search for instructions & specific details for your browser.
We may change this Privacy Policy from time to time. You should check this policy periodically to ensure you are aware of the most recent version, which will apply each time you access this website.